Privacy Policy

Last updated: March 4, 2026

This Privacy Policy describes how BAULIFE ("we", "us", or "our") collects, uses, and protects information across all of our services, including our Shopify applications, websites, and direct-to-consumer brands (collectively, the "Services").

1. Information We Collect

The types of information we collect depend on which Service you use:

• Account and store information: When a merchant installs one of our Shopify apps, we access store-related data (such as shop name, domain, and email) through the Shopify API as necessary to provide the app's functionality.
• Product and order information: We may access product details and order data as needed to operate the features of our apps.
• Customer information: Customer IDs or related data may be processed in connection with app features (e.g., purchase history, user-generated content displays).
• Website usage data: When you visit our websites, standard server logs may record your IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our Services
• Process transactions and manage app features
• Communicate with merchants about their accounts or our Services
• Ensure the security and integrity of our Services
• Comply with legal obligations

3. Data Storage and Security

We store data on secure third-party hosting infrastructure. All data is transmitted over HTTPS. We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

4. Data Sharing

We do not sell, rent, or share your personal data with third parties, except:

• With infrastructure and service providers as necessary to operate our Services
• When required by law or to comply with legal obligations

5. Data Retention

We retain data for as long as necessary to provide our Services. When a merchant uninstalls one of our apps, we delete the associated data within a reasonable period, unless retention is required by law.

6. Shopify Mandatory Webhooks

For our Shopify applications, we comply with Shopify's mandatory privacy webhooks:

• Customer data request: We provide all stored data related to a specific customer upon request.
• Customer data erasure: We delete all stored data related to a specific customer upon request.
• Shop data erasure: We delete all stored data when a merchant uninstalls the app.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. Merchants can contact us directly. End customers may reach out to us or to the merchant through whose store their data was collected.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify affected users of significant changes via our Services or by email where applicable.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

BAULIFE
Email: koki.takahashi@baulife.world